Tech, Trust, and Talent: Fixing the Foundations of Insurance

What’s holding insurance back—and what will push it forward? In this episode, Elliott Green, Insurance Sales Director at FintechOS, discusses the future of insurance with Daren Rudd from CGI and Scott Thomson from FintechOS, exploring cultural barriers and outdated technology, as well as the shift toward life-centric, customer-first models.

They dive into:

• Why resilience is now a boardroom priority
• The challenge of attracting new talent and retiring legacy systems
• The role of AI, data, and gamification in modern insurance
• What “insurtech” really means today (and whether the term still matters)
• How the industry can build trust and make insurance more meaningful

Whether you're an insurer, innovator, or just curious about where the industry is headed, this episode will get you thinking.

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